11 Established long-term cooperative relationship with Amazon.com Exceeded a milestone of cumulative amount of KRW 1 billion remitted via My Remittance, an innovative financial service of the Financial Services Commission Opened the 'overseas stock small-scale investment' service with Shinhan Investment Corporation Awarded the Korea Service Grand Prize, Prize from the Chairman of the National Policy Committee under the National Assembly, and the Prize of Beautiful Korean Awarded the Korea Social Media Grande Prize and the Prize from the Minster of Science and ICT for 2 consecutive years Awarded the Prize from the Mayor of Seoul in the Social Contribution Week of Seoul

10 Held a ceremony celebrating the 12th anniversary of the Company 100% digital membership D-Club Launching Designation of 'Shinhan Face Pay', the face recognition-based payment system, as innovative financial service by the Financial Services Commission Launched Euljiro 3-ga Station renewal project 'Euljirosai' Exceeded a milestone of 1 million My Home Plus Cards issued Launched 'ShinhanCard D-Day' Card Launched 'ShinhanCard Deep ECO' Card Awarded the price from the KCSI in 2019 for 19 consecutive years Won the grand prize from the Minister of Health and Welfare in 2019 Korea Sharing Award Won the Triple Crown in the brand value evaluation index for 8 consecutive years Awarded the prize from Education in the financial contest organized by the Financial Supervisory Service

9 Opened the 500th Areumin Library Signed a MOU with Netflix for platform partnership Launched 'MyBILL&PAY', the mobile statement service for an easy inquiry Won the Presidential prize in the 19th Korea Digital Business Management Innovation Award Won the Presidential prize in 2019 Reading Culture Award

8 Exceeded a milestone of 4 million Deep Dream Card issued Launched 'Shinhan Face Pay', the face recognition-based payment service Launched MyPet's Dual Life Character Card Launched MyBILL&PAY, the one-stop electronic bill management system Surpassed the milestone of 300,000 Minions Check Cards Issued EGS bonds worth KRW 100 billion

7 Held a ceremony to celebrate the opening of Shinhan Vietnam Finance Company Limited Launched Kakaopay Shinhan Check Card Launched Deep Making Card, Deep Taking Card Obtained the patent for the world's first blockchain credit settlement system Entered into a MOU with KB to promote CB business for private enterprises Entered into the 11st Credit Card MOU with 11st Held a ceremony celebrating the launch of the 4th I’m Ventures, the in-house venture of ShinhanCard Launched the Deep on Check Card Small-scale investment and asset management service was selected as Innovative Financial Service by the Financial Services Commission

6 Completed the acquisition of Shinhan Vietnam Finance Company Limited Signed a MOU with the in-house venture Gigongsogong (recording, sharing, communication, empathy) and the Interpark to provide data-related consultation Entered into a MOU with Jung-gu Office for stimulation of culture and art in Euljiro Held a ceremony to celebrate the opening of Areumin Library of the Army Corps. I Obtained ISO14001, the international certification for environmental management system Won the VISA 'Champion Security Award'

5 Held a ceremony for the 1st dividend distribution from ShinhanCard's in-house venture I'm Ventures Entered into KCD MOU with KCD(Korea Credit Data) for My Data business Implemented the easy payment system for whole online/offline stores with Shinhan PayFAN Unveiled 'Shinhan FACE PAY', the face recognition-based payment service Opened the 'ultra-personalization service' recommending big data-based benefits Launched 'Shinhan Air One Card' for Korea Air Lines (KAL) mileage

4 Launched the Best+Card Launched Minions Check Card Issued paperless receipts with Kakaopay Card remittance service, selected by the Financial Services Commission as the Innovative Financial Service for private enterprise CB Signed a MOU with Skyscanner for flight ticket inquiry system

3 Opened a complex space 'Euljirosai' in Euljiro 3-ga Project Entered into a MOU with Koscom to build a financial platform for foreigners

1 Declared 'New Vision', shifting away from card-centric portfolio Obtained approval for acquisition of Prudential Vietnam Finance Company Limited Developed a model for credit assessment of foreigners Won the 2 top prizes in the Hall of Fame of Korean brands for 3 consecutive years